Shipping & Returns

 

Festive Opening

We will be closed for the festive period from:
Friday 22nd December 2017 at 4pm and will re-open for business on Friday 5th January 2018 at 9.00am.

Online Orders

To ensure delivery before Christmas, please place orders by:

Thursday 14th December 2pm

For items not in stock in our showroom.

Wed 20th December 2pm

For in-stock items in our showroom

If you are unsure about availability, please call us 0161 973 9572

Any orders placed during the festive holidays will be posted out on Friday 5th January on our return.

XMAS SHIPPING

UK Delivery - FREE SHIPPING (on orders over £99)

UK Delivery - £5 (orders under £99)

 

Europe (Outside UK) - £25

 

USA Delivery - £35

 

Rest of World Delivery - £45

 

shipping methods

We ship using Royal Mail or DPD. Orders are shipped from our Manchester Showroom.

 

Rush Delivery

If you need an item rush delivery, please call or email us and we will see what we can arrange (additional shipping costs required for rush delivery).

 

Returns & Exchanges

Your order can be returned within 14 days from the date it was received by calling our store 0161 973 9572 or emailing us and requesting a Return Authorization.

Items must be returned in their original condition, un-used or un-worn, with all the original packaging and labels attached.

Please note that there will be a 15% re-stocking fee on Special Order, Back Order & Out of Stock items that are returned to us.

Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.

 

Faulty, Incorrect or Damaged Merchandise

If an item is delivered to you in damaged condition, please contact us immediately to arrange a Return Authorization.


Note:
• Delivery costs are calculated on total weight, this includes the weight of both the products and the packaging.
• All returns must be sent back to us at our contact address unless otherwise stated.
• All delivery timescales are subject to stock availability.
• Smaller items may be delivered by post.

Please contact our Manchester showroom if you have questions regarding returns or exchanges.